Identify the missing word in the following sentence.

The purpose of the information security management practice is to [?] the organization’s information.

A. store

B. provide

C. audit

D. protect

Correct Answer

D. protect

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Detailed Explanation

In ITIL 4, the Information Security Management practice aims to protect the organization’s information. This practice is essential for ensuring that information remains secure against various risks, such as unauthorized access, data breaches, or accidental loss, thereby maintaining the organization’s integrity and trustworthiness.

Key Aspects of Information Security Management

The goal of information security management is to establish robust processes, policies, and controls that safeguard information assets. This includes defining standards and implementing security measures across the organization, ensuring that all data is handled in a way that maintains confidentiality, integrity, and availability.

1. Confidentiality: Protecting information from unauthorized access and ensuring that only authorized individuals can view or modify sensitive data.

2. Integrity: Safeguarding information against unauthorized changes to maintain data accuracy and trustworthiness.

3. Availability: Ensuring that information is available when needed, supporting continuous business operations and minimizing downtime.

5. Risk Management: Identifying potential security threats and vulnerabilities, assessing the impact on the organization, and implementing controls to mitigate risks.

Importance of Information Security Management in ITIL 4

In ITIL 4, information security management is a fundamental practice because information is one of the most valuable assets for any organization. By implementing a structured approach to protect data, organizations can build resilience against cyber threats, regulatory non-compliance, and reputational damage.

Real-World Example

Consider a healthcare organization that processes sensitive patient information. Information security management ensures that data is accessible only to authorized personnel and remains safe from threats. This practice includes measures like secure data storage, access controls, and regular audits to detect vulnerabilities and prevent data breaches.

Why Protection is Essential in Information Security

Protecting information not only supports business continuity but also helps organizations comply with regulatory requirements. For example, industries dealing with personal data are often subject to strict laws (such as GDPR in the European Union), and failing to protect information can lead to severe penalties.

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