ITIL 4 Foundation Certification Training

ITIL (Information Technology Infrastructure Library) is the de-facto ITSM framework used in IT enterprises and departments worldwide. ITIL 4 Foundation certification training helps professionals gain a holistic understanding of creating high-quality IT services and products through continual improvement. Check out the dates below and enrol for the ITIL 4 Foundation certification course today!

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  • ITIL
ITIL 4 Foundation

ITIL 4 Foundation Certification Training Course

Enroll in this ITIL 4 Foundation Certification Training to gain a comprehensive understanding of the ITIL framework and how it can be used to enhance IT Service Management in an organization. By attending this 2-day/4-day ITIL 4 Foundation course, participants will also learn about the guiding principles of ITIL 4, four dimensions of service management, co-creation of value, and concepts of DevOps, Lean, and Agile.

This ITIL 4 Foundation Certification training course will be delivered in four different learning modes such as classroom training, online training, on-site training, and private 1-to-1 training. Irrespective of which industry/sector you belong to, this ITIL 4 Foundation training course is relevant for anybody where ITIL is already adopted or is part of the team that is implementing the ITIL 4 framework in an organization.

Schedules for ITIL 4 Foundation Training


Key Features of ITIL 4 Foundation Certification Training


2-Day/4-day interactive instructor-led ITIL 4 Foundation training


100% Money-Back Guarantee


Expert ITIL trainers across the globe


Accredited ITIL 4 Foundation course material prepared by SMEs


Case Studies with real-world examples


After training coaching for real-world application


Future career support for individual professionals

Target Audience

Job roles for which the ITIL 4 Foundation training can be beneficial are:

  • ITSM Managers
  • IT Professionals
  • Business Managers
  • Project Managers
  • Business Process Owners
  • System Administrators
  • IT Operations Professionals
  • CIOs
  • CTOs
  • Solution Architects
  • Enterprise Architects
  • Professionals transitioning from ITIL v3 to ITIL 4
  • Aspiring ITSM professionals
  • Professionals who are looking to clear their ITIL 4 Foundation certification exam


There are no prerequisites to take up ITIL 4 Foundation training.

ITIL 4 Foundation Prerequisites
  • There are no prerequisites required to take up or sit for the ITIL 4 Foundation training and certification exam.

ITIL 4 Foundation Certification Exam Format

ITIL 4 Foundation Training Course Agenda

ITIL 4 Foundation Training Course Agenda

  • Understand the key concepts of Service Management
  • Understand how ITIL guiding principles can help an organization adapt and adapt Service Management
  • Understand the Four Dimensions of Service Management
  • Understand the purpose and components of the ITIL Service Value System
  • Understand the activities of the Service Value Chain and how they are interconnected
  • Know the purpose and key terms of 15 ITIL Practices
  • Understand 7 ITIL Practices
Corporate Learning Solutions

Spoclearn Corporate Learning Solutions


Training customization

according to your needs

Spoclearn offers the chance to customize your training program according to individual learning and enterprise business needs


Spoclearn Key Differentiators

A Single Point of Contact for all your LEARNing needs

A Single Point of Contact for all your LEARNing needs

Four different learning modes available

Four different learning modes available

Wide range of industry-recognized courses to choose from

Wide range of industry-recognized courses to choose from

Accredited course materials approved by governing bodies

Accredited course materials approved by governing bodies

200+ trainers and SMEs fulfilling training requirements worldwide

200+ trainers and SMEs fulfilling training requirements worldwide

Our Accreditations with Leading Governing Bodies

ITIL Peoplecert
Microsoft Partner
PRINCE2 Peoplecert
Google Digital Garbage

Have Questions about your course?

What is the difference between ITIL v3 and ITIL 4?

Just because there is a newer version in ITIL 4, one cannot simply discard ITIL v3. In fact, many organizations are still comfortable with ITIL v3 and are not in a hurry to migrate to the new ITIL 4 change. Previously the ITIL v3 was focusing only on the technology aspect, but in ITIL 4, the focus has been shifted from technology to delivering overall business value.

In ITIL V3, there were 26 processes, and that has been replaced by 34 practices in the latest iteration of ITIL 4. The best part is ITIL v3 is still valid and can be used to create service management best practices in an organization. It is not like enterprises were doing it in the wrong way in ITIL v3; it is just that now there is broader coverage for many of the processes which were there previously. Also, in ITIL 4, it provides various tools and techniques to help organizations to deliver better value with business processes.

Yes, ITIL 4 Foundation certification training is totally worth it for many beginner-level IT employees and students who are embarking on an IT career. ITIL 4 Foundation training provides participants a fundamental understanding of the globally-recognized ITIL framework in an enterprise setup. Learners will also understand the latest ITSM best practices that are being currently incorporated, and 34 practices as prescribed in the ITIL 4 official manual are. In today’s age, where digital transformation is upon us to change ways from traditional to more evolved and complex business landscape, it is critical that professionals gain ITIL 4 credentials to stand apart from their non-certified counterparts. ITIL 4 Foundation certified professionals earn anywhere in the range of USD 60,000 to USD 92,000.

The benefits of taking up ITIL 4 Foundation certification training are:

Demonstrate your skills in the latest ITSM framework in ITIL 4 and how to implement the same for an enterprise to deliver real business value | Gain a thorough understanding of ITIL 4 key concepts and terminologies | Individuals and enterprises can achieve the modern relationship with ITSM by transitioning from ITIL v3 to ITIL 4 | Embark on a successful ITSM career with a varied ITIL 4 learning paths | Bridge the gap between business and IT by training the workforce in the ITIL, which delivers overall value | Stay relevant in a complex and challenging business landscape by getting certified ITIL 4 Foundation | Get better salary remuneration with ITIL 4 Foundation certification with global opportunities

Below are the steps to enroll for an ITIL 4 Foundation training:

Select the schedule of your choice for the ITIL 4 Foundation course and make the payment | Prepare for your training with pre-reading materials provided by Spoclearn | Attend the instructor-led ITIL 4 Foundation training and clear your doubts | Take up multiple practice test gain a thorough understanding of the ITIL 4 Foundation certification exam | Clear your ITIL 4 Foundation certification exam on your first attempt to take your career to the next level

As part of your ITIL 4 Foundation training, you will receive:

A copy of the course material and ITIL 4 templates | ITIL 4 Foundation training brochure and course agenda | ITIL 4 Foundation Sample practice test questions and answers | Course completion certificate
Yes, assistance will be provided post ITIL 4 Foundation course for participants with regards to accruing the exam voucher and helping them throughout their training.

Participants can take up their ITIL 4 Foundation training in:

Instructor-led classroom training | Instructor-led live online training | Private 1-to-1 training | Corporate/On-site training up
At Spoclearn, we provide ITIL 4 Foundation training across 100+ locations globally; if you do not find dates in your region, then please contact us at support(at) to get a custom schedule of your choice.
For more information on ITIL 4 Foundation course, especially with regards to schedule and customization, you can contact us through various enquiry forms on the website or reach us out to support(at) or contact us at +91 8341705065. One of our training advisors will get in touch with you immediately to attend to your learning needs.
Yes, there are discounts available for your ITIL 4 Foundation training. For individuals, there is a 10% flat discount, and for on-site group training, you can contact us at info(at) to receive custom quotations depending upon the batch size and mode of training.

Client Testimonials

Ricardo Pereira

As a Production Supervisor, I wanted to understand root cause analysis concepts in a comprehensive way. One of my colleagues suggested Spoclearn’s RCA through Six Sigma training which was for 2 days. During the course, the trainer helped me to clearly understand various RCA concepts, tools, and mechanisms that I could incorporate in my organization to better understand the root cause of any problem and how to avoid the same in the future. Extremely helpful for anybody who is part of the Quality Management domain.

Adam Fraser

I was extremely happy with the Lean Awareness training delivered by Spoclearn. This was as an instructor-led online training where the trainer was an expert in all the lean concepts and tools and helped me understand how to use the same in my day-to-day activities. I would definitely recommend their quality management training programs.

Josh Philip

It was a great learning experience for my ITIL 4 Foundation training which was conducted online and trainer Pratap was completely knowledgeable in the ITIL 4 concepts and helped me to transition from ITIL v3 to ITIL 4. In Pratap, Spoclearn has a gem of a trainer.