ITIL 4 Specialist CDS Training

This ITIL 4 Specialist Create, Deliver, and Support (CDS) course widens the present scope of ITIL to encompass the "creation" of services. It covers the "core" service management activities in an organization. It also covers the supporting processes, methods, and technologies and places a primary emphasis on integrating the many value streams and activities that go into the production, delivery, and maintenance of IT-enabled goods and services. Check out the schedule below to enroll in this ITIL 4 Specialist CDS training today.

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  • PeopleCert
  • ITIL 4
ITIL 4 Specialist Create Deliver Support

ITIL 4 Specialist: Create, Deliver, and Support Training Course

IT practitioners grasp service quality and improvement approaches through the "Create, Deliver, and Support" module, which enables them to continue providing their clients with creative and dependable tech-enabled services in an increasingly competitive market.

The ITIL 4 Specialist CDS certification is designed for professionals who want to further their careers in service management for IT service management (ITSM) managers and ITSM practitioners who oversee the day-to-day running of IT-enabled and digital goods and services, and the people responsible for the complete delivery of these products and services, and for those who already possess ITIL certificates but want to learn more.

Schedules for ITIL® 4 Specialist: Create, Deliver and Support Training

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Key Features of ITIL 4 CDS Training

1

3 days of interactive instructor-led certification course

2

Expert ITIL 4 Specialist: CDS trainers across the globe

3

Accredited ITIL 4 Specialist: CDS course material prepared by industry-experienced SMEs

4

100% Money-Back Guarantee

5

Industry-relevant case studies and sample papers provided

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After training coaching for real-world implementation

Target Audience

Job roles that can take up ITIL 4 Specialist CDS training include, but are not limited to:

  • IT Professionals
  • ITSM Professionals
  • Service Desk Managers
  • IT Infrastructure Managers IT Support Staff
  • Senior Analysts
  • Service Level Managers
  • Project Managers
  • Program Managers
  • Directors
  • COOs
  • CIOs
  • Anyone who is interested in understanding the ITIL 4 CDS module
  • Professionals looking to clear their ITIL 4 CDS certification exam

Prerequisites

Professionals looking to take up any ITIL 4 Specialist training should have cleared ITIL 4 Foundation certification exam.

ITIL 4 Specialist CDS Exam Format

Exam Type:

Exam Type:

Multiple Choice

No. of Questions:

No. of Questions:

40

Exam Duration:

Exam Duration:

90 Min

Passing Score:

Passing Score:

70%

Languages:

Languages:

English, Chinese, Japanese, German, and more…

ITIL 4 Specialist CDS Course Agenda

Understand how to plan and build a service value stream to create, deliver and support services

  • Understand the concepts and challenges relating to the following across the service value system
  • Understand how to use a ‘shift-left’ approach
  • Know how to plan and manage resources in the service value system
  • Understand the use and value of information and technology across the service value system
  • Know how to use a value stream to design, develop and transition new services
  • Know how the following ITIL practices contribute to a value stream for a new service
  • Know how to use a value stream to provide user support
  • Know how the following ITIL practices contribute to a value stream for user support
  • Know how to co-ordinate, prioritize and structure work and activities to create, deliver and support services
  • Understand the use and value of the following across the service value system

Spoclearn Corporate Learning Solutions

1

Training customization

according to your needs

Spoclearn offers the chance to customize your training program according to individual learning and enterprise business needs

corporate-learning-solution

Spoclearn Key Differentiators

A Single Point of Contact for all your LEARNing needs

A Single Point of Contact for all your LEARNing needs

Four different learning modes available

Four different learning modes available

Wide range of industry-recognized courses to choose from

Wide range of industry-recognized courses to choose from

Accredited course materials approved by governing bodies

Accredited course materials approved by governing bodies

200+ trainers and SMEs fulfilling training requirements worldwide

200+ trainers and SMEs fulfilling training requirements worldwide

Our Accreditations with Leading Governing Bodies

PMP ATP
EXIN
Agile Marketing Academy
DevOps
ITIL

Have Questions about your course?

What exactly is a specialist in ITIL?

The IT practitioners and leaders who develop digital goods and services and deliver and support them to agreed-upon levels are the target audience for the ITIL Specialist: Create, Deliver, and Support module. Activities including development, deployment, and monitoring are included in this category. This training will assist you in improving procedures that are already in place.
About three days is the typical amount of time spent in an ITIL course, however, some individuals choose to self-study for as long as six months.
Passing the ITIL Exam is challenging, although many people who have taken the exam have reported that it is not overly challenging. You should be fine passing ITIL if you put in the necessary effort to study and collect all the pertinent resources to learn from.
All ITIL 4 Specialist modules have ITIL 4 Foundation as a pre-requisite.
Usually, the ITIL 4 CDS training is for 3 days, which is 24 hours of instructor-led training, after which you will be recommended to take the certification exam.
Candidates with ITIL 4 Create, Deliver, and Support Certification must renew their certifications every three years to keep up with the latest technologies. This increases the efficiency of learners and they stay competitive with current and relevant industry.
The ITIL 4 CDS certification is suitable for a wide range of information technology service management professionals, including Directors and Managers overseeing the Service Desk, IT Infrastructure, and Support. It is also relevant for Senior Analysts in service and support, as well as those in charge of Service Level Management, programs, and projects. This certification offers a comprehensive framework for enhancing the capabilities of professionals in various leadership roles within the dynamic IT service management field.
Yes, you can pass ITIL 4 CDS certification through self-study but an instructor-led training program will guide you through the latest job-oriented skills that you must know with hands-on experience.
SPOCLEARN’s ITIL 4 CDS training program is available across the globe, but if you cannot find a date on our site, please contact us at info(at)spoclearn(dot)com.
ITIL 4 Specialist: CDS is still important in 2024, as it helps IT professionals to future-proof their careers by learning the skills and knowledge they need to address the challenges and opportunities of the digital era. ITIL 4 Specialist: CDS also enables professionals to create an effective flow of work, plan and manage resources, evolve into a practice-centric way of working, manage teams, build a culture for success, and understand the value of proven and emerging technologies.
For more information on the ITIL 4 Specialist: CDS course, especially regarding schedule and customization, you can contact us through various inquiry forms on the website or contact us out to support(at)spoclearn(dot)com. One of our training advisors will get in touch with you immediately to attend to your learning needs.

Client Testimonials

Ricardo Pereira

As a Production Supervisor, I wanted to understand root cause analysis concepts in a comprehensive way. One of my colleagues suggested Spoclearn’s RCA through Six Sigma training which was for 2 days. During the course, the trainer helped me to clearly understand various RCA concepts, tools, and mechanisms that I could incorporate in my organization to better understand the root cause of any problem and how to avoid the same in the future. Extremely helpful for anybody who is part of the Quality Management domain.

Adam Fraser

I was extremely happy with the Lean Awareness training delivered by Spoclearn. This was as an instructor-led online training where the trainer was an expert in all the lean concepts and tools and helped me understand how to use the same in my day-to-day activities. I would definitely recommend their quality management training programs.

Josh Philip

It was a great learning experience for my ITIL 4 Foundation training which was conducted online and trainer Pratap was completely knowledgeable in the ITIL 4 concepts and helped me to transition from ITIL v3 to ITIL 4. In Pratap, Spoclearn has a gem of a trainer.

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