ITSM Certification in Hong Kong

Managing IT services in today’s dynamic business environment can be challenging for enterprises. Popular IT Service Management frameworks and methodologies are being adopted globally to address IT services to meet market demands and deliver exceptional value. At Spoclearn we offer some of the best ITIL certification courses along with COBIT 5, Lean IT, and more. Enrol now to gain a complete understanding of ITSM frameworks and methodologies.

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IT Service Management (ITSM) Courses

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Spoclearn offers the chance to customize your training program according to individual learning and enterprise business needs

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What is Spoclearn?

Spoclearn, as the name, suggests we are a Single Point Of Contact for all your LEARNing needs. At Spoclearn, we offer 100+ widely recognized certification and non-certification training programs across categories such as IT Service Management, Project Management, Agile, DevOps, Quality Management, Cybersecurity, Digital Marketing, Microsoft Office, Data Science, AWS, and more.

These certification courses help both professionals and enterprises to address the existing knowledge gap and help them realize their true potential. By regular upskilling and reskilling programs, organizations can stay relevant in this challenging business landscape, and individuals can future-proof their careers.

What will I receive if I enroll in a training program from Spoclearn?

Participants enrolling in a training program from Spoclearn will receive:

Accredited course material prepared by SMEs | Case Studies, Templates, Exercises for relevant courses | Course Brochures which will have the complete agenda for the training | Sample Practice Tests for relevant certification courses | Pre-reading material and assessment form to kickstart your training | Exam vouchers for certification training programs | Course completion certificate from Spoclearn | An official certificate from relevant governing bodies after clearing your certification exam

What are the different learning modes available at Spoclearn?

At Spoclearn, individuals and organizations can opt for multiple training delivery modes, which include:

Instructor-led Classroom Training | Live Online/Virtual Training | On-site Group Training | Private 1-to-1 Training

Organizations can also choose blended learning programs where multiple distributed teams can get trained together across locations through different learning modes, as mentioned above.

How do I enroll in a training program on Spoclearn?

Participants can enroll in a training program of their choice at Spoclearn by following the below:

Identify your learning needs from our wide portfolio of both certification and non-certification training programs | Select the course schedule of your choice and learning mode for the training program | Make the payment for the training directly through our website payment gateway or ask for a payment link from your training advisor for the same | Upon payment receipt, receive relevant course materials from Spoclearn to start your preparation | Attend the instructor-led training on your scheduled date and time zone as advised by your training advisor | Complete the training to receive a course completion certificate

Is customized training possible as per individual or enterprise team requirements?

Yes, customized training is possible for individuals and enterprise team needs. However, customization cannot be part of a classroom or live online schedules that have been scheduled according to the governing body guidelines and their course agenda.

Training can be customized only when:

It is an on-site group training | It is a private 1-to-1 training | It is a private team training (more than 5 participants)

What is the reschedule and refund policy at Spoclearn?

You can check our Reschedule Policy and Refund Policy pages for more information on the same.

Will Spoclearn deliver training programs in different native languages other than English?

Yes, Spoclearn can deliver training programs in languages other than English. We have a global trainer database for training courses across categories that can as well deliver the training programs in languages including Japanese, Simplified Chinese, Spanish, German, Dutch, French, to name a few.

How will I receive my certificates from Spoclearn?

Participants, upon completing their training program at Spoclearn, will receive a course completion certificate. For certification training programs from various governing bodies will receive their Digital Certificates and Badges to their official/personal email IDs through which they register for the exams.

However, if participants require a hard copy of the official certificate, then they have to pay extra charges according to governing body requirements to be delivered to their address.

Will Spoclearn help in trainer alignment call to know more about a particular training?

Yes, Spoclearn will help you connect with a relevant SME or trainer to know more about the training program and how it will benefit you in your career and its implementation.

Client Testimonials

Maqsood Tehran

Spoclearn is indeed a single point of contact for learning needs. We had a group of professionals who had to be trained across departments and frameworks. Spoclearn gave us what we wanted in a blended learning model where all teams were simultaneously trained and few of them even certified across locations. It was a seamless experience with Spoclearn with end-to-end training and certification programs across projects.

Vanessa Johnson

Even though lockdown restrictions were over I opted for an online training through Spoclearn for my CSM certification requirement. This was indeed the best training that I’ve attended till date. I was a bit circumspect when it came to online training especially for a training like CSM which has a lot of group activities and hands-on training engagement from the trainer, but I felt it was even better than a classroom environment. I would like to thank Spoclearn for helping me to achieve my CSM certification.

Ricardo Pereira

As a Production Supervisor, I wanted to understand root cause analysis concepts in a comprehensive way. One of my colleagues suggested Spoclearn’s RCA through Six Sigma training which was for 2 days. During the course, the trainer helped me to clearly understand various RCA concepts, tools, and mechanisms that I could incorporate in my organization to better understand the root cause of any problem and how to avoid the same in the future. Extremely helpful for anybody who is part of the Quality Management domain.

Adam Fraser

I was extremely happy with the Lean Awareness training delivered by Spoclearn. This was as an instructor-led online training where the trainer was an expert in all the lean concepts and tools and helped me understand how to use the same in my day-to-day activities. I would definitely recommend their quality management training programs.

Josh Philip

It was a great learning experience for my ITIL 4 Foundation training which was conducted online and trainer Pratap was completely knowledgeable in the ITIL 4 concepts and helped me to transition from ITIL v3 to ITIL 4. In Pratap, Spoclearn has a gem of a trainer.

ITSM Certification in Hong Kong

IT Service Management (ITSM) Courses

Spoclearn Corporate Learning Solutions